Privacy and Cookies

Privacy statement and terms and conditions governing the use of this web site

South West Durham Training (the Organisation) is committed to protecting your privacy. This privacy statement applies to the Organisation’s websites and governs data collection and usage of these sites and any services provided therein; it does not apply to other online or offline sites, products or services. This privacy policy only covers South West Durham Training websites, other links within this site to other web sites are not covered by this statement.


These terms apply to all users of this website. If you do not accept these terms then you should immediately stop using this website. Your use of the website confirms your acceptance of these terms. The Organisation cannot guarantee that you will always be able to access the website; the Organisation will not be liable to you for any interruption or delay that you experience in accessing the website, whatever the cause.

Collection of your personal information

You may be asked for personal information if you want to take advantage of specific services the Organisation offers, such as prospectus requests and course information requests. In each case we will only use the personal information you provide to deliver the services you have told us you require. Information on site activity may be stored for the purpose of future internal market research but it will not be used for any other purposes and will not be passed on to any third parties. The Organisation does not use or disclose personal information defined as ‘sensitive’ in the Data Protection Act without the explicit consent of the individual. Organisation statistics may report on these areas, however, at no time will individuals be identified by name.

Use of cookies

The Organisation uses Google Analytics which sets cookies to help us accurately estimate the number of visitors to our website. Cookies are small files that are placed on your computer so that your preferred settings are remembered by your internet browser. All information we collect using cookies is anonymous and cannot be used to identify you. This information may include: your IP address, browser type, domain names, access times and referring web site addresses. This information is used by the Organisation for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Organisation’s websites. We use Google Analytics to see which of our pages are the most popular so we can keep improving our website so you can find the information you need as quickly and easily as possible.

More information about Cookies and the EU cookie law (e-Privacy Directive) can be found on the Information Commissioner’s Office website.

Use of your personal information

The Organisation may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Organisation or the site; (b) protect and defend the rights or property of the Organisation; or (c) act under exigent circumstances to protect the personal safety of users of the site.

Organisation web sites – security of your personal information

The Organisation is committed to protecting the security of your personal information. The Organisation uses a variety of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.


This site provides links to other websites. These links are for your convenience only and do not signify that we endorse or have any responsibility for the content of or any transactions that you enter into relating to those linked sites.


All material on this site is protected by copyright. You may only copy, download and reproduce it for your own personal use. You must not use it in any way for commercial purposes or for gain unless you first obtain our written consent. The Organisation will not accept liability for the subsequent use of any information contained in Organisation web sites.

Law and jurisdiction

Your use of this website, these terms and any matters arising are subject to current UK and European legislation.

Glossary of Terms


Used to locate and display Web pages via a software application. The most popular ones are Netscape Navigator and Microsoft Internet Explorer.


Message given to a web browser by a web server. The message is then stored by the browser in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie’s main objective is to identify users and personalise their visit by customising web pages for them for example by welcoming them by name next time they visit the same site. A site using cookies will usually invite you to provide personal information such as your name, e-mail address and interests.

IP (Internet Protocol)

All networks connected to the internet speak IP, the technical standard which allows data to be transmitted between two devices. TCP/IP (Transmission Control Protocol/Internet Protocol) is responsible for making sure messages get from one host to another and that the messages are understood. IP address – If you are connected to the Internet you have one, for example it may look something like this