Summary

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The technical support apprenticeship programme is designed to provide skills required for a number of supporting roles in the engineering and manufacturing industry. 

A quality apprentice would normally work in either a factory or a workshop and learn about quality control processes and principles. 

You’ll be trained to improve the quality of goods and/or services produced by the company you work for.

 

The Framework

Within the framework apprentices develop their skills in practical and theory based learning, as well as developing wider skills and gaining an understanding of their rights and responsibilities. Qualifications covered in the frame work are:

  • NVQ Extended Diploma in technical support - quality pathway
  • L3 BTEC Diploma in Manufacturing Engineering
  • L2 Functional Skills in ICT 
  • Workbook in Employee Rights & Responsibilities (ERR) 
  • Workbook in Personal Learning and Thinking Skills (PLTS)

 

Introductory Training

All apprentices are required to undertake three level two units of introductory off the job training. This can be done either in 2.5 days a week for 36 weeks or 4 days a week for 23 weeks depending upon the employer requirements. 

The units undertaken are:

  • Handskills and one of the below streams
  • Electrical & mechanical
  • Machining (Milling and Turning)

 

 

Entry Requirements

Minimum of five GCSEs at grades A*-C,  including; Maths and English (or equivalent)

Alternatively, you may have completed a suitable full-time programme at Level 2 and have L2 qualifications in Maths and English, 

You will be interviewed by both the employer and swdt to assess your suitability and interest in the programme.

 

Course Cost

The course if fully funded for all learners aged 16-18 on the start date of their programme. 

For all 19+ learners employers are required to pay a contribution to training.

Any employers requiring further details, please email: bdteam@swdt.co.uk 

 

Course Duration

The duration for the advanced Apprenticeship is 42 months 

This may be reduced due to consideration of previous  qualifications and experience.